Any update on if
has had his membership sorted?
I was in contact with Robert and the membership department. I trust that it is all sorted now.
Yes I did have a couple of pm’s from Katie Lio 5 weeks ago including this on Jan 12:
"Thanks Robert. I have spoken to the head of membership re: your case and not exactly what they have offered you, which is purely covering the cost of retaining the seat at Etihad stadium to the club.
My understanding is that they are now talking to you via email and I hope you are satisfied with the outcome they are offering.
Feel free to reach out if you need anything else."
And I know Emma Quayle also made some representations on my behalf to the club.
Unfortunately, despite these involvements neither the club nor the membership department has bothered reaching out to me. In fact they’ve not contacted me AT ALL despite the apparent claims to the contrary.
No emails (other than junk email extolling the virtues of being an EFC member!), no phone calls, nothing in the mail.
Wasn’t so hard all those years when the club kept sticking their hand in my pocket every time it needed even more money above and beyond our memberships for any of its assorted F/ups.
After 35 years as a fully paid up Social Club member this must be the “reaching out to James Hird and his family” approach. Either that or it’s the “just hurry up and die” approach.
All in all, Disgusting.
Have you tried contacting them? It doesn't sound great, but surely you should also be being a little proactive?
I rang and left a message for the membership manager 3 or 4 weeks ago. Didn't hear anything. I've been very very ill the last 6 weeks so not surprisingly repeatedly chasing the club to give them my money they seem not to want hasn't been at the top of my list.
In the end I can only go by what others have told me. If I'm told the clubs talking to me/going to contact me its not unreasonable to expect that to be the case.
All in all I didn't approach the club wanting to suspend my membership for 12 months after 35 years (to which the club originally agreed before reneging on that agreement) because I'm laying on the beach somewhere trying to rip the club for a few bucks.
I've been seriously ill for the last 2 - 3 years and haven't been well enough to get to a game once in that time. But I kept my Silver membership up for the last 2 years to support the players and then the club - when they needed it. And the clubs aware of that.
People have asked if the issue was resolved and while I've been too unwell to log in much or follow this up in the last 5 or 6 weeks I thought, not unreasonably, people had asked because they wanted an accurate answer - from me.
As both my father and grandfather were lifelong EFC members, in the end as I have no dependents and little close family left alive this has cost the club many many times more than the cost of my shi*ty little membership.