I can start as I am considering purchasing from Kogan.com. Has anybody used this before? And anyone have to exercise the warranty for the purchase?
A friend bought a laptop off them which developed issues whilst still under warranty. He sent it to them, they had a look and then sent it back saying that nothing was wrong. They told him to take a video of the problem occurring to which he responded that it happened often and they should just fix the damn thing.
After a few emails they offered to replace it or give him a store credit. He said no and so they gave him a full refund for the computer and the extended warranty.
So a good final outcome, but it took almost 2 months iirc to get it done.
for electrical stuff, id use Appliances online, they deliver and remove the old ■■■■ stuff.
my next TV i will be buying from Costco of all places. they extend the warranty for the life of your costco membership, and you can buy some other disgusting crap when you are there. plus, you can wear youre worst tracksuit and look like a slob, just like if you were shopping from home.
I bought a Kogan TV. Had trouble with the mains switch on it and tried to return it. They farked me around for 3 months saying they had no record of sale even though I had the receipts. Bought it off them on ebay. They finally fixed it (not replaced it) and it's a crap TV. Picture average, sound farked. I'd also bought a sound system at the same time. Damn thing hasn't worked very well since I bought it. It was cheap but I get better sound from a $15 bassburger. Given up on em. They're probably ok if you buy a branded product and not their home brand ■■■■■.
For Camera gear, I use a combination of http://www.bhphotovideo.com/ (the shop) and http://www.shipito.com/ (mail forwarding). Have saved heaps on memory cards and lens filters. Even paying for the full premium 'Express Delivery' I still pay 50% or less than I would if I bought them here. (ie: 32gb CF memory card retail here $300, online $70+$20 shipping). Shipping took 5 days. I did however have my fowarding area furtherest away from New York, so the closer you get to the shop the better.