I had a Trojan.Gen.8 detected on it. I have had issues where inexcplicably (to me) my pc would get a blue screen error and saying it was a “driver state failure” or something of the sort. I have Norton 360 installed. I am using windows 10 now too. I would get the blue screen error and it has been quite frustrating. I would often get it during a scan. I would do a live update and then remove the ethernet cable and that would often allow my pc to complete scans.
In the last couple of days I cannot use Mozilla (my usual browser) and same with steam unless it is in big picture mode, which I HATE using. What would happen for both Mozilla and Steam is that they would appear in my toolbar but I could not see them on screen. So they would be on but I could not switch to them either by clicking on their icon or through ctrl + tab or through the task manager.
There could be a few options but do you know the full error? It’s easier if we know exactly what the blue screen says cause it could be straight forward.
As a test, boot into safe mode and see if the same thing happens. While is safe mode run a full scan using whatever you have on hand (being Norton 360 in this case).
It’ll likely be graphic card driver. You’ll either have an AMD or NVIDIA type card. If you’re not sure both websites have a ‘detect card for me’ option.
Have tried every simple fix I can find on the net save for factory reset or rooting phone to uninstall play store. Any Android gurus out there with any ideas?