Membership 2018 - we got to 79,318


#42

Just because I’m too lazy to look, what’s the best type of membership for someone in TAS who will generally only get to a couple of games a year?


#43

Great question Klawdy. 38,425 is the current tally.


#44

Looking forward to Hepp’s phone call where he doesn’t let me speak and then hangs up on me.


#45

I’m looking forward to his phone call too, then I can leave him on hold for 45 minutes


#46

My scarf arrived in the middle in the Honduras match on Saturday. Mrs Ivan immediately claimed it as the minimalist efc scarf she’d always wanted. I gave up getting Mrs Ivan a membership of her own when we had kids. Once they’re a bit older we may revisit the question.


#47

Yet still able to take the Monday before Cup Day off to make a long weekend despite being inundated… yep. Makes sense.


#48

They’ve gone back the days of 2010 when they had one person manning the stations I think. ■■■■ upgrading then, just stick with my AFL membership, get better service with them


#49

I’ve just resigned tonight year 11 now Full AFL member EFC club support but have also paid for my GF 6 game membership $180 and my mum and dad both 3 game memberships $80 each. Let’s crack the 80k Sign all your families and loved ones up guys


#50

My two year old daughter had her membership pack sent out yesterday. Still waiting on mine.


#51

nope - theres just a lot more calls these days


#52

My kids got theirs today. Absolutely loved them. Most notably the Walla pencil case.


#53

Can’t be that many, when I call 3 weeks apart

And if there are that many, maybe hire an extra person or two via an agency?


#54

I bought this up today. We are currently looking at outsourcing for a little while, and have just hired another staff member.

Hopefully the lines clear up soon.


#55

Thanks Catherine


#56

40k announcement coming pretty soon it looks like.


#57

This might be a silly question, but the wife and I received our member packs this week, our first ever time with game day access (we assume Lavender will debut on Anzac Day :joy:).

Our pack didn’t contain membership cards. Do they come later?


#58

Hey! Membership cards are sent out in Feb - bit closer to the start of the season. How exciting!


#59

always arrive separate in my experience.


#60

Do we track information like wait times and number of people hanging up? I know in my industry we certainly do. You could also investigate options such as arranged call back, so that people aren’t kept on hold waiting.


#61

The tally is almost at 40,000 already! It’s still November…