Hey EFc membership department, any reason why we are always left on hold for 15 minutes? And why people haven’t got their cards. Feel free to sign up and post, though I guess that will extend our wait time to 20 minutes
just quietly, vodafone got rid of their live chat function so i had to call the ■■■■■. still got an answer quicker than essendon’s membership department in the past.
just ditch the ■■■■■■■ phone lines and get a live chat, you can have the 3 staffers handle 5 or so at a time.
Yeah that’s right. Thankfully you can’t retract your membership otherwise it might be a different story. But yes, you can still microwave it, or the print out of it if you’re that way inclined.
I haven’t signed me or my family up yet. Couldn’t go to our first home match, not massively keen on going this week either… I probably still will but yeah…Anyone else relate to this?
You’ll probably find we are running behind in processing memberships, so those were probably already received well before last weeks game and just now suddenly get counted.
If our playing standard continues, I’m sure they will quickly drop off.
1st replacement card arrived last Friday, about 2hrs after I spoke to membership who suggested it wasn’t even sent and issued 2nd replacement card… I rang them back and they said 1st replacement card was cancelled (even though it apparently hadn’t been sent…) so had to be reactivated. I’m expecting 2nd replacement card to arrive in the mail tomorrow…*